Reporting on 168 systems.

Current Status

Incident History »
Active Directory Maintenance
Argos Reporting Tool Maintenance
Banner Student Information System Multiple Issues
Central Authentication Service (CAS) Maintenance
DegreeWorks Disruption
eLearning Commons Recent activity
Financial Information Systems (Mainframe) Maintenance
Housing RMS Maintenance
IFS Maintenance
Kronos Maintenance Maintenance
MLC and CTS Computer Labs Maintenance
MyUGA Portal Maintenance
Nolij Transfer Maintenance
Nolij Web Maintenance
PAWS Secure Wireless Network Maintenance
SecureReports Maintenance
SendFiles Maintenance
Student Accounts Information available
Student Information Systems (Mainframe) Maintenance
Telephone Services Multiple Issues
TouchNet Information available
Trend Antivirus Service Maintenance
Trend Micro Office Scan Server Maintenance
UGA Campus Network Maintenance
UGA Mobile App Maintenance
VDI (VMware) Maintenance
vLab Ongoing Issue
Windows Internet Name Service Maintenance
Windows Software Update Service Maintenance
Banner Student Information System No Issues
eLearning Commons No Issues
Internet Connectivity No Issues
MyUGA Portal No Issues
On-Premises Blackberry Enterprise Service No Issues
On-Premises Exchange Service No Issues
PAWS Wireless Network No Issues
Telephone Services No Issues
UGA Campus Network No Issues
UGA Enterprise SSL VPN No Issues
UGA Website No Issues
UGAMail No Issues
University Cablevision No Issues

Upcoming Events

May 30 2015
00:00 - 07:00
Network Engineering will configure core routing changes to optimize traffic flow and improve resiliency recovery. This maintenance will be performed at a time when network and service demand is historically very low. This is the second of two major planned network maintenance projects in May.

Impact On End Users
Users may potentially experience several brief or possibly extended disruptions to Network and Core services throughout the maintenance window. This maintenance is not anticipated to impact UGA IT services like the first maintenance on May 15-16, but users should be advised the following services, or access to some services, may potentially be affected during the maintenance window: - On-campus access to external, non-UGA services (including: Internet and email). - Off-campus access to internal, UGA services (including: WWW, EITS hosted web services, Archpass, VPN connections, UGAmail, authentication, etc.). - Internal, UGA services (including: DNS, DHCP, Banner, PAWS wireless access, EITS hosted web services, Archpass,, mail-gateway, authentication, etc.) An outage to UGA’s on-campus telephone services is anticipated during the maintenance window. If individuals need to contact police during that time, they are advised to use a cell phone. Campus administrators should test availability of their services during/following the maintenance window. If you experience issues, please notify the EITS Help Desk (706-542-3106 or This announcement will be updated throughout the maintenance window to reflect completion of specific elements.

Actions Being Taken
- Core routing will be modified to improve intra-OSPF area traffic flow - Core links (with CES routers) will be converted from broadcast to point-to-point connections

Estimated Resolution Time
2015-05-30 07:00