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Last updated Friday, 06-Nov-2009 10:24:16 EST
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Scheduled Maintenance and Unscheduled Outages
In an effort to minimize the client impact of required maintenance on the systems supported by EITS, we endeavor to schedule downtimes associated with this maintenance between 2 a.m and 7 a.m., Monday through Friday. In some cases, especially when the maintenance requires more than a five-hour downtime, the downtime will be scheduled on the weekend. Our goal in every case is to perform the maintenance required in a manner that causes the least inconvenience to the University community.
Refreshed at: Sun, 22 Nov 2009, 13:06:45

Posted Thu, 19 Nov 2009 14:30:12 -0500 by flowman@UGA.EDU (Steve Hilliard)
Subject: eLC maintenance 11-24-09
EITS Systems Provisioning & Maintenance personnel will be performing maintenance on the eLearning Commons system from 5:00 to 7:00 a.m. on Tuesday, November 24, 2009. The system will be unavailable during this time. If you have any questions contact EITS via e-mail to helpdesk@uga.edu or by telephone at 706-542-3106. Thank you.

Posted Wed, 18 Nov 2009 13:52:36 -0500 by flowman@UGA.EDU (Steve Hilliard)
Subject: Wimba (horizonlive.uga.edu) maintenance 11-19-09
EITS Systems Provisioning & Maintenance personnel will be performing maintenance on the Wimba system (http://horizonlive.uga.edu) from 5:00 to 7:00 a.m. on Thursday, November 19, 2009. Access to the system will be interrupted during this period.

Posted Tue, 17 Nov 2009 15:49:29 -0500 by flowman@UGA.EDU (Steve Hilliard)
Subject: Oracle Calendar Maintenance, 11-19-09
EITS Systems Provisioning & Maintenance personnel will be performing maintenance on the UGA Oracle Calendar from midnight Wednesday to 2 a.m. Thursday, November 18-19, 2009. The calendar will be unavailable during this time. If you have any questions contact EITS via e-mail to helpdesk@uga.edu or by telephone at 706-542-3106.

Posted Tue, 17 Nov 2009 10:16:59 -0500 by flowman@UGA.EDU (Steve Hilliard)
Subject: eLC maintenance 11 -18-09
EITS Systems Provisioning & Maintenance personnel will be performing maintenance on the eLearning Commons system from 6:00 to 7:00 a.m. on Wednesday, November 18, 2009. This work is not expected to disrupt ordinary use of the system.

Posted Thu, 12 Nov 2009 11:01:37 -0500 by flowman@UGA.EDU (Steve Hilliard)
Subject: Directory and Calendar maintenance, Nov. 13, 2009
EITS Systems Provisioning & Maintenance personnel will be performing account maintenance on several systems this weekend as part of ongoing efforts to remove SSN from EITS processes. Social security numbers have historically been used in the back-end directories for the white pages (directory.uga.edu) and the Oracle calendar. Those SSN will be removed this weekend. The following impacts may be observed during this work: Directory The online directory (directory.uga.edu, aka the "Search UGA people" link on www.uga.edu, and the "directory" link on my.uga.edu) will remain functional while the work is occurring. Student SSNs have already been purged. SSNs attached to faculty and staff entries will be purged this weekend, and searches for faculty or staff members during this time may return incorrect data. The work is expected to take approximately 22 hours. Once the work is complete all directory searches should work correctly. Oracle Calendar Oracle calendar accounts are tied to a separate LDAP directory. Attempts to access your calendar account during this period may fail, since the SSN removal process involves removing each directory entry and replacing it with a new one keyed to the CAN. In addition, users who are able to access the calendar may find that other users are not available for scheduling. We do not have an exact estimate of the duration of this work, but expect it to take less than 16 hours. Calendar data (appointments, etc) will not be impacted by this work. Both processes will start at midnight on Friday, Nov. 13, 2009. Please note: neither directory is related to the MyID directory, and MyID functionality will not be affected. If you have any questions contact EITS via e-mail to helpdesk@uga.edu or by telephone at 706-542-3106.

Posted Thu, 12 Nov 2009 09:28:33 -0500 by flowman@UGA.EDU (Steve Hilliard)
Subject: Web server maintenance Nov. 13, 2009
EITS Systems Provisioning & Maintenance personnel will be performing minor maintenance to the campus web service (www.uga.edu) from 6:00 to 7:00 a.m. on Friday, November 13, 2009. The system will be rebooted during this time. If you have any questions contact EITS via e-mail to helpdesk@uga.edu or by telephone at 706-542-3106.

Posted Wed, 11 Nov 2009 14:57:52 -0500 by flowman@UGA.EDU (Steve Hilliard)
Subject: Windows server maintenance Thursday, 11-12-09
As most of you know, Microsoft releases OS, application and security patches the second Tuesday of every month. SP&M personnel will be applying those patches to EITS servers on the following Thursday, which means that EITS Windows servers may be unavailable between 4 and 7 AM on the second Thursday of each month (tomorrow) For questions about this or any other EITS service please contact the EITS helpdesk, at helpdesk@uga.edu or 706-542-3106.

Posted Tue, 10 Nov 2009 15:54:38 -0500 by flowman@UGA.EDU (Steve Hilliard)
Subject: eLC maintenance 11-11-09
EITS Systems Provisioning & Maintenance personnel will be performing maintenance on the eLearning Commons system from 6:00 to 7:00 a.m. on Wednesday, November 11, 2009. This work is not expected to disrupt ordinary use of the system. If you have any questions contact EITS via e-mail to helpdesk@uga.edu or by telephone at 706-542-3106. Thank you.

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