Reporting on 166 systems.

Current Status

Incident History »
Banner Student Information System Information available
DegreeWorks Recent activity
Student Accounts Information available
TouchNet Information available
UGA Campus Network Recent activity
UGA Enterprise SSL VPN Information available
Banner Student Information System No Issues
eLearning Commons No Issues
Internet Connectivity No Issues
MyUGA Portal No Issues
On-Premises Blackberry Enterprise Service No Issues
On-Premises Exchange Service No Issues
PAWS Wireless Network No Issues
Telephone Services No Issues
UGA Campus Network No Issues
UGA Enterprise SSL VPN No Issues
UGA Website No Issues
UGAMail No Issues
University Cablevision No Issues

Upcoming Events

Mar 6 2015
17:00 - 19:00
The EITS Systems Engineering Team will be applying Red Hat OS and security patches to the Registrar's application system.

Impact On End Users
Users will experience an outage to Registrar applications during this maintenance.

Actions Being Taken
Red Hat security and kernel patches will be applied to apps.reg.uga.edu. The system will be restarted during this time.

Estimated Resolution Time
2 hours
Mar 6 2015
17:00 - 11:00
The EITS Systems Engineering team will be patching Red Hat and SuSE Linux systems, starting Friday 06 March 2015 at 22:00.

Impact On End Users
Users will experience outages for the following services during this maintenance: ASD applications CAS EITS wikis FTP.uga.edu IDM management systems InfoSec websites KualiRice (russhelp.uga.edu) legacy DNL tools Listserv Nolij web Telephone Services (FPM and Paetec) UGA Systems Status website UGA Wireless (Welcome to UGA only) WAG wiki Web Standard Hosting www.uga.edu Core Web Hosting

Actions Being Taken
Red Hat and SuSE OS and security patches will be applied to the following systems: ASD applications CAS EITS wikis FTP.uga.edu IDM management systems InfoSec websites KualiRice (russhelp.uga.edu) legacy DNL tools Listserv Mail Gateway Nolij Web Telephone Services (FPM and Paetec) UGA Portal (my.uga.edu) UGA Systems Status website UGA Wireless (Welcome to UGA only) WAG wiki www.uga.edu Core Web Hosting Web Standard Hosting A reboot of all systems will be needed once patches are applied. Most systems will be restarted before midnight.

Estimated Resolution Time
18 hours
Mar 7 2015
08:00 - 19:00
We will upgrade the production Degree Works application to version 4.1.4.

Impact On End Users
Students, advisors and administrators will be not be able to view, edit or report on academic degree requirements or degree completion status between 8:00am on Saturday, March 7th and 6:00pm on Sunday, March 8th.

Actions Being Taken
Ellucian AMS will backup the Degree Works database and code tree and apply the 4.1.4 upgrade. EITS staff will commit the localized files to the production SVN and request a refresh.

Estimated Resolution Time
6pm Sunday, 3/8/2015
Mar 8 2015
01:00 - 06:00
Time change for DST (daylight savings time) and operating system patching.

Impact On End Users
All mainframe services such as student, financial and administrative applications requiring mainframe databases as well as mainframe peripheral devices will be unavailable for use during downtime. Applications which may be unavailable, or limited in function, during this downtime include IMS systems accessed with Hummingbird as well as many web based applications on campus. Other services include, but not limited to, TSO, IMS, DB2, IBM tape services, printer services and MVS batch.

Actions Being Taken
Time needs to be changed on the HMC for the mainframe to change its clock. Once down a POR will be needed to pick up these changes requiring a reload of the mainframe. Also, patching needs to applied to the operating system.

Estimated Resolution Time
About 5 hours