Reporting on 171 systems.

Current Status

Incident History »
Banner Student Information System Multiple Issues
Identity Management System (IDM) Maintenance
Internet Connectivity Recent activity
MyID/Contact ID Authentication Maintenance
PAWS Secure Wireless Network Recent activity
PAWS Wireless Network Recent activity
Student Accounts Information available
TouchNet Information available
vLab Ongoing Issue
Banner Student Information System No Issues
eLearning Commons No Issues
Internet Connectivity No Issues
MyUGA Portal No Issues
On-Premises Blackberry Enterprise Service No Issues
On-Premises Exchange Service No Issues
PAWS Wireless Network No Issues
Telephone Services No Issues
UGA Campus Network No Issues
UGA Enterprise SSL VPN No Issues
UGA Website No Issues
UGAMail No Issues
University Cablevision No Issues

Upcoming Events

Aug 6 2015
17:00 - 19:00
Customers of the Plant Biology Department’s on-premise email system will now utilize UGAMail as their email provider. Plant Biology Department's IT Support will be working with their customers throughout this transition. General customers of UGAMail will not be impacted. Only the Plant Biology departmental customers will be impacted. If you experience issues following the maintenance or have questions, please contact the EITS Help Desk at 706-542-3106 or helpdesk@uga.edu.

Impact On End Users
No impact should be perceived by non-Plant Biology department UGAMail customers. Plant Biology Department customers will need to re-configure their desktop and mobile email clients to point to UGAMail instead of their current on-premise department email server in order to begin receiving and sending emails post-transition.

Actions Being Taken
A new accepted domain will be added to UGAMail, email aliases will be applied to MYIDs, distribution groups will be created and populated, and the plantbio.uga.edu MX record will be updated to point to UGAMail.

Estimated Resolution Time
2 hours
Aug 7 2015
17:00 - 18:00
UGAMail administrators will be making some minor changes to UGAMail. If you experience issues following the maintenance or have questions, please contact the EITS Help Desk at 706-542-3106 or helpdesk@uga.edu.

Impact On End Users
This change should be transparent to all UGAMail customers. The sending and receipt of messages should not be impacted during this maintenance window.

Actions Being Taken
UGAMail administrators will be disabling some transport rules that are no longer being triggered by mail flow.

Estimated Resolution Time
1 hour
Aug 7 2015
17:00 - 19:00
The EITS Systems Engineering Team will be applying Red Hat OS and security patches to the Registrar's application system.

Impact On End Users
Users will experience an outage to Registrar applications during this maintenance.

Actions Being Taken
Red Hat security and kernel patches will be applied to apps.reg.uga.edu. The system will be restarted during this time.

Estimated Resolution Time
2 hours
Aug 7 2015
22:00 - 07:00
The EITS Systems Engineering team will be patching Red Hat and SuSE Linux systems, starting Friday 07 August 2015 at 22:00.

Impact On End Users
Users will experience outages for the following services during this maintenance: ASD applications CAS EITS wikis FTP.uga.edu IDM management systems InfoSec websites KualiRice (russhelp.uga.edu) legacy DNL tools Listserv Nolij web Telephone Services (Paetec) UGA Systems Status website UGA Wireless (Welcome to UGA only) WAG wiki Web Standard Hosting www.uga.edu Core Web Hosting

Actions Being Taken
Red Hat and SuSE OS and security patches will be applied to the following systems: ASD applications CAS EITS wikis FTP.uga.edu IDM management systems KualiRice (russhelp.uga.edu) legacy DNL tools Listserv Mail Gateway Nolij Web Telephone Services (Paetec) UGA Portal (my.uga.edu) UGA Systems Status website UGA Wireless (Welcome to UGA only) WAG wiki www.uga.edu Core Web Hosting Web Standard Hosting A reboot of all systems will be needed once patches are applied. Most systems will be restarted before midnight.

Estimated Resolution Time
9 hours