Systems Status

19:00 - 21:00
As a part of the ongoing UGA Telephone system upgrade project, EITS Telephone Services along with AVAYA technicians will be performing a software upgrade for all UGA Call Centers Friday May 18th from 7:00pm to 9:00pm. No interruption of primary telephony service is expected during the specified period, however, calls coming into the Centers may experience sporadic busy signals.

Impact On End Users
None.

Actions Being Taken
Software upgrades being applied

Estimated Resolution Time
2 hours

08:00 - 09:00
On May 19 EITS will make significant changes to the WSUS services provided to campus. WSUS (Windows Server Update Service) enables administrators to manage the distribution of software updates released by Microsoft.

Impact On End Users
Departments that rely on EITS for Windows software updates will need to reconfigure their systems to use the new WSUS servers before the next patch release cycle (6-12-2012) in order to continue to receive updates. The current EITS WSUS servers (UGAWSUS.ad.uga.edu and ADWSUS.ad.uga.edu) will be retired on May 19, 2012. Additionally, one of the new servers (UGAWSUS.msmyid.uga.edu) will download and automatically approve all updates from Microsoft on a daily basis. All updates will be pushed out with no restrictions, which is a significant departure from previous practices. Those departments that do not want all updates applied without moderation should switch to the new MSWSUS.msmyid.uga.edu.

Actions Being Taken
Changes to UGAWSUS: EITS will replace UGAWSUS.ad.uga.edu with UGAWSUS.msmyid.uga.edu on Saturday, May 19, 2012. Groups currently configured in UGAWSUS will not be transferred so that we can update those outdated groups. Going forward, UGAWSUS.msmyid.uga.edu will download and automatically approve all updates from Microsoft on a daily basis. All updates will be pushed out with no restrictions. PLEASE NOTE: this is a significant change from the current process. Changes to ADWSUS: The current ADWSUS.ad.uga.edu will be replaced with a new server, MSWSUS.msmyid.uga.edu on May 19, 2012. If you currently have a group on ADWSUS and want to continue using this service, please submit a Remedy ticket and request a new group to be created for you on MSWSUS.msmyid.uga.edu as soon as possible. During the May 19 maintenance we will shutdown ADWSUS. The new MSWSUS server will push out all updates except Service Packs and Internet Explorer 9 (or versions not yet approved). This is the server to use if you want to maintain the patching process that has been followed in the past.

Estimated Resolution Time
This maintenance change will take less than one hour.