Incident History

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Jun 02 2015
16:05 - Aug 1, 17:00
The UGA Faculty Activity Repository (FAR) will be decommissioned on June 15. Instructors are advised to stop updating their data in FAR ( by June 15. FAR is being... [more]
Aug 01 2015
00:00 - 08:00
Primary maintenance actions have been completed. We are extending the maintenance window til 08:00 for testing. [more]
Jul 31 2015
22:00 - Aug 1, 07:00
The upgrade of our instance of Brightspace by D2L (eLC) to version 10.3, service pack 19 has been completed. This minor upgrade has several feature improvements, listed at: CTL is hosting... [more]
Aug 01 2015
00:00 - 07:00
As part of the 10Gb wireless controller upgrade, EITS Engineers will migrate all campus APs to the North controllers. All APs are currently connected to the South controllers... [more]
Jul 31 2015
17:00 - 19:00
EITS staff will apply patches to the Identity Management System and associated components in Active Directory.

Impact On End Users
This maintenance includes patches to systems that synchronize... [more]
17:00 - 18:30
The maintenance on the Bomgar Remote Support Tool Appliances was completed successfully. The following action items have been completed. Backup Appliance * Upgrade of the Bomgar Remote Support Tool to Base... [more]
Jul 30 2015
22:00 - 22:30
A new entry will be added to the CAS services registry to accommodate the Simpler Systems Reporting pilot application.

Impact On End Users
CAS will be unavailable... [more]
17:00 - 18:00
We will be updating the support licence on listserv and adding f-secure antivirus protection.

Impact On End Users
No impact on users is expected.

Actions Being Taken[more]
16:35 - 16:42
Remedy's web tier was restarted due to unresponsiveness.

Impact On End Users
Remedy web access was unavailable for a few minutes. Web users will have to... [more]
Jul 29 2015
14:36 - 14:50
Users are able to authenticate to the Self-Service site once again. We apologize for the inconvenience and are taking steps to prevent this from happening again. [more]