Incident History

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Oct 06 2015
17:00 - 18:00
Remedy work is completed. If you experience any issues with the Remedy service, please contact the EITS Help Desk at 706-542-3106. [more]
Oct 05 2015
17:30 - 19:30
This maintenance was successful. All file locks have been cleared. No production services were affected. [more]
10:53 - still active
Ellucian and EITS continue to troubleshoot the issue and have not yet identified the root cause. The support team has not been able to replicate the issue so far. System... [more]
Oct 03 2015
08:00 - 12:00
This maintenance has been completed successfully. Athena, Banner Administrative (INB), and all supportive systems have been returned to service. If you experience any issues, please contact the EITS Help Desk at 706-542-3106 or [more]
Oct 02 2015
20:00 - 22:00
Office 2016 license key has been successfully added to the KMS Server. [more]
17:00 - 19:00
Maintenance has been completed. NOC and Law School IT will monitor throughout the weekend. [more]
Oct 01 2015
17:00 - 20:00
Maintenance has been completed. If you have issues with UGA campus connectivity please contact the EITS Help Desk at 706-542-3106. [more]
Sep 30 2015
11:46 - 11:56
Access to Remedy via the web was disrupted due to https not responding for a couple of periods in beteen 11:46 - 11:56 a.m.

Impact On End Users[more]
Sep 29 2015
17:00 - 19:00
Maintenance will be performed to renew the SSL certificate for "". SSL (Secure Socket Layer) is a standard security technology for establishing an encrypted link between a server... [more]
Sep 28 2015
16:25 - 16:48
Services have returned. If you have trouble, please contact the EITS Helpdesk @ 706.542.3106 [more]