Incident History

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Feb 25 2015
14:45 - Mar 10, 23:59
Windows 8 users (and possibly Windows 7 with IE 11) may receive an error message when attempting to connect to the UGA VPN. Cisco posted the following: KB 3023607 makes... [more]
Jan 30 2015
17:00 - Mar 1, 17:00
This work reflects the start of the official decommission of the legacy WCD application due to a change in policy (http://www.policies.uga.edu/FA/nodes/view/1050/Wireless-Communication-Devices-Telecommunications). Specifically all web access to the WCD will... [more]
Feb 28 2015
06:00 - 14:00
This maintenance has been completed successfully. UPS units are operating in normal mode. [more]
12:02 - 13:37
This maintenance issue has been resolved. No further disruptions are expected. [more]
Feb 27 2015
17:00 - 17:45
Work completed successfully. Our legacy Degree Works application is no longer available. The url https://degreeworks.uga.edu now uses the Banner Degree Works application https://sis-degreeworks.uga.edu. [more]
23:59 - Feb 28, 01:00
Maintenance will be performed to address connectivity issues with a wireless controller. This controller is one of 9 controllers and specifically controls the APs for the new VMC... [more]
13:44 - 14:01
Ellucian's Emergency Operation Center (EOC) restarted the application services in Argos Multiple Application Platform Server (MAPS) for Production. Users are now able to login to Argos reporting application. EITS Argos Support and Ellucian's EOC teams are reviewing the logs to identify the root cause of the issue. [more]
Feb 23 2015
19:31 - Feb 27, 09:00
Several University Cablevision channels are affected by the HD outage issue being experienced by DirecTV. This is a widespread issue affecting a large part of the country.
[more]
Feb 26 2015
11:39 - 13:29
An external vulnerability scanning service running during peak hours caused high CPU load on Internet firewall which may have caused some to experience Internet slowness. The high CPU... [more]
Jan 20 2015
09:46 - Feb 25, 12:00
The stability issues with NolijWeb system have been resolved. EITS is continuing to work with client departments to troubleshoot issues with the batch document import process. Please report any problems to the EITS Help Desk at helpdesk@uga.edu. [more]