UGA Systems Status Feed http://status.uga.edu Status of the systems at the University of Georgia Sat, 18 May 2013 02:16:52 EDT en-us http://status.uga.edu/images/logo.png UGA Systems Status Feed http://status.uga.edu Windows Server OS Patching http://status.uga.edu/incident?id=13432 http://status.uga.edu/incident?id=13432 Sat, 18 May 2013 02:16:52 EDT Patches have been applied successfully. Please report any problems to the help desk. helpdesk@uga.edu or 706-542-3106

Start time: 17 May 2013 22:00
End time: 18 May 2013 10:00

]]> Windows Server OS Patching http://status.uga.edu/incident?id=13432 http://status.uga.edu/incident?id=13432 Thu, 16 May 2013 09:42:12 EDT EITS personnel will be applying Microsoft OS patches from Friday 10:00 pm until Saturday 10:00 am. EITS Windows servers, including Active Directory, Blackberry Exchange, WSUS and Kronos may be unavailable during this time. For questions about this or any other EITS service please contact the EITS helpdesk, at helpdesk@uga.edu or 706-542-3106.

Impact On End Users
Very Little User impact is expected.

Actions Being Taken
Monthly security patches will be installed and servers will be rebooted.

Estimated Resolution Time
No Later than 10:00am, most downtimes have been completed by 3:00am in the past.

Start time: 17 May 2013 22:00
End time: 18 May 2013 10:00

]]> Windows Server OS Patching http://status.uga.edu/incident?id=12772 http://status.uga.edu/incident?id=12772 Sat, 13 Apr 2013 02:14:21 EDT Updates have been applied successfully. Anyone experiencing disruption of service should contact the EITS help desk at 706-542-3106, or at helpdesk@uga.edu

Start time: 12 Apr 2013 22:00
End time: 13 Apr 2013 02:14

]]> Windows Server OS Patching http://status.uga.edu/incident?id=12772 http://status.uga.edu/incident?id=12772 Wed, 10 Apr 2013 08:20:04 EDT EITS personnel will be applying Microsoft OS patches from Friday 10:00 pm until Saturday 10:00 am. EITS Windows servers, including Active Directory, Blackberry Exchange, WSUS and Kronos may be unavailable during this time. For questions about this or any other EITS service please contact the EITS helpdesk, at helpdesk@uga.edu or 706-542-3106.

Impact On End Users
Very Little User impact is expected.

Actions Being Taken
Monthly security patches will be installed and servers will be rebooted.

Estimated Resolution Time
No Later than 10:00am, most downtimes have been completed by 3:00am in the past.

Start time: 12 Apr 2013 22:00
End time: 13 Apr 2013 02:14

]]> VMware upgrade phase one http://status.uga.edu/incident?id=12632 http://status.uga.edu/incident?id=12632 Sat, 30 Mar 2013 01:43:32 EDT The VMware memory upgrade has been completed successfully. If you experience any problems, please contact the EITS help desk at 706-542-3106, or via helpdesk@uga.edu

Start time: 29 Mar 2013 22:00
End time: 30 Mar 2013 01:45

]]> VMware upgrade phase one http://status.uga.edu/incident?id=12632 http://status.uga.edu/incident?id=12632 Thu, 28 Mar 2013 16:05:56 EDT As part of an overall plan to upgrade the EITS VMware infrastructure, additional RAM will be installed into a number of clustered VMware ESX hosts. The guest VMs will be Vmotioned to other hosts during those installations.

Impact On End Users
No impact is expected, although there is a chance that one or more guest VMs cannot be Vmotioned non-disruptively and will need to be shut down while the RAM is installed. In that case the hosted services will be unavailable for brief or extended periods.

Actions Being Taken
Installation of RAM as the first phase of a stepwise VMware upgrade.

Estimated Resolution Time
5am

Start time: 29 Mar 2013 22:00
End time: 30 Mar 2013 01:45

]]> Windows Server OS Patching http://status.uga.edu/incident?id=12532 http://status.uga.edu/incident?id=12532 Sat, 23 Mar 2013 02:09:14 EDT Patches have been applied successfully. Please report any problems to the help desk. helpdesk@uga.edu or 706-542-3106

Start time: 22 Mar 2013 22:00
End time: 23 Mar 2013 06:00

]]> Windows Server OS Patching http://status.uga.edu/incident?id=12532 http://status.uga.edu/incident?id=12532 Wed, 20 Mar 2013 14:28:11 EDT EITS personnel will be applying Microsoft OS patches from Friday 10:00 pm until Saturday 10:00 am. EITS Windows servers, including Active Directory, Blackberry Exchange, WSUS and Kronos may be unavailable during this time. For questions about this or any other EITS service please contact the EITS helpdesk, at helpdesk@uga.edu or 706-542-3106.

Impact On End Users
Very Little User impact is expected.

Actions Being Taken
Monthly security patches will be installed and servers will be rebooted.

Estimated Resolution Time
No Later than 06:00am, most downtimes have been completed by 3:00am in the past

Start time: 22 Mar 2013 22:00
End time: 23 Mar 2013 06:00

]]> Blackberry/On Premise Exchange maintenance http://status.uga.edu/incident?id=12452 http://status.uga.edu/incident?id=12452 Fri, 15 Mar 2013 10:54:23 EDT Active Directory is currently failing to update the Blackberry Enterprise Service global address list. The BES servers will be restarted one at a time to resolve this issue.

Impact On End Users
Until this issue is resolved we cannot add new users to the OPE/Blackberry service. Risk to current users is minimal: there's a slight risk of delayed email flow during this operation.

Actions Being Taken
The BES servers will be restarted one at a time to resolve this issue.

Estimated Resolution Time
2 hrs

Start time: 16 Mar 2013 00:01
End time: 16 Mar 2013 02:00

]]> Disruption of delivery from some email services http://status.uga.edu/incident?id=12182 http://status.uga.edu/incident?id=12182 Tue, 26 Feb 2013 13:34:46 EST E-mail tests this morning show successful delivery of e-mail from senders on other Live@EDU and Office 365 tenant domains, Hotmail.com, and Outlook.com to on-premise Exchange server recipients. On-premise and UGAMail Administrators worked for a long period with Microsoft Live@EDU and on-premise and cloud-based message filtering software support engineers to determine the root cause for the rejection messages from senders at the above domains. The investigation determined that a signature for the Cloud Mark Anti-Spam engine, which is a component of the on-premise message filtering software for the on-premise Exchange server (exchange.uga.edu), led to rejection of messages sent from other Microsoft messaging solutions. Sometime last night, the Cloud Mark signature changed and it now allows for the delivery e-mail from the previously rejected senders. Microsoft on-premise and cloud-based message filtering support engineers are continuing to investigate the issue to determine what led to the false positive signature in Cloud Mark, and what changed to resolve the issue.

Start time: 25 Feb 2013 08:30
End time: 25 Feb 2013 12:30

]]> Disruption of delivery from some email services http://status.uga.edu/incident?id=12182 http://status.uga.edu/incident?id=12182 Mon, 25 Feb 2013 17:58:29 EST EITS has verified reports of failure to receive email from some external (non UGAMail) email services addressed to On Premise Exchange users. This failure has been reported to Microsoft and is being escalated internally

Impact On End Users
Users of Microsoft cloud email services (Hotmail, live domains other than uga.edu) are not able to send email to On Premise Exchange users. Delivery to live@edu users is not affected, and email from other external services (gmail, yahoo) to On Premise Exchange is also unaffected.

Actions Being Taken
EITS administrators are investigating the issue, and have opened a ticket with Microsoft, which has now been escalated.

Estimated Resolution Time
Unknown

Start time: 25 Feb 2013 08:30
End time: 25 Feb 2013 12:30

]]> Windows Server OS Patching http://status.uga.edu/incident?id=12022 http://status.uga.edu/incident?id=12022 Sat, 16 Feb 2013 03:13:10 EST Windows patching has been completed successfully. Please report any problems to the EITS help desk.

Start time: 15 Feb 2013 22:00
End time: 16 Feb 2013 03:13

]]> Windows Server OS Patching http://status.uga.edu/incident?id=12022 http://status.uga.edu/incident?id=12022 Wed, 13 Feb 2013 13:05:27 EST EITS personnel will be applying Microsoft OS patches from Friday 10:00 pm until Saturday 10:00 am. EITS Windows servers, including Active Directory, Blackberry Exchange, WSUS and Kronos may be unavailable during this time. For questions about this or any other EITS service please contact the EITS helpdesk, at helpdesk@uga.edu or 706-542-3106.

Impact On End Users
Very Little User impact is expected.

Actions Being Taken
Monthly security patches will be installed and servers will be rebooted.

Estimated Resolution Time
No Later than 06:00am, most downtimes have been completed by 3:00am in the past

Start time: 15 Feb 2013 22:00
End time: 16 Feb 2013 03:13

]]> Windows Server OS Patching http://status.uga.edu/incident?id=11512 http://status.uga.edu/incident?id=11512 Sat, 12 Jan 2013 10:00:03 EST Windows Server Patching has been completed. Please contact the helpdesk@uga.edu or at 706-542-3106 with any questions.

Start time: 11 Jan 2013 22:00
End time: 12 Jan 2013 10:00

]]> Windows Server OS Patching http://status.uga.edu/incident?id=11512 http://status.uga.edu/incident?id=11512 Wed, 09 Jan 2013 14:43:02 EST EITS personnel will be applying Microsoft OS patches from Friday 10:00 pm until Saturday 10:00 am. EITS Windows servers, including Active Directory, Blackberry Exchange, WSUS and Kronos may be unavailable during this time. For questions about this or any other EITS service please contact the EITS helpdesk, at helpdesk@uga.edu or 706-542-3106.

Impact On End Users
Very Little User impact is expected.

Actions Being Taken
Monthly security patches will be installed and servers will be rebooted.

Estimated Resolution Time
No Later than 06:00am, most downtimes have been completed by 3:00am in the past

Start time: 11 Jan 2013 22:00
End time: 12 Jan 2013 10:00

]]> Windows Server OS Patching http://status.uga.edu/incident?id=11202 http://status.uga.edu/incident?id=11202 Sat, 15 Dec 2012 04:07:25 EST The Windows patching has been completed. Please test your applications and report any problems to the EITS help desk by calling 706-542-3106, or by emailing helpdesk@uga.edu

Start time: 14 Dec 2012 22:00
End time: 15 Dec 2012 10:00

]]> Windows Server OS Patching http://status.uga.edu/incident?id=11202 http://status.uga.edu/incident?id=11202 Tue, 11 Dec 2012 16:06:43 EST Corrected days of the week to Friday and Saturday.

Start time: 14 Dec 2012 22:00
End time: 15 Dec 2012 10:00

]]> Windows Server OS Patching http://status.uga.edu/incident?id=11202 http://status.uga.edu/incident?id=11202 Tue, 11 Dec 2012 16:05:17 EST EITS personnel will be applying Microsoft OS patches from Friday 10:00 pm until Saturday 10:00 am. EITS Windows servers, including Active Directory, Blackberry Exchange, WSUS and Kronos may be unavailable during this time. For questions about this or any other EITS service please contact the EITS helpdesk, at helpdesk@uga.edu or 706-542-3106.

Impact On End Users
Very Little User impact is expected.

Actions Being Taken
Monthly security patches will be installed and servers will be rebooted.

Estimated Resolution Time
No Later than 06:00am, most downtimes have been completed by 3:00am in the past

Start time: 14 Dec 2012 22:00
End time: 15 Dec 2012 10:00

]]> Windows Server OS Patching http://status.uga.edu/incident?id=10972 http://status.uga.edu/incident?id=10972 Fri, 16 Nov 2012 05:48:58 EST Patching has been completed.

Start time: 15 Nov 2012 22:00
End time: 16 Nov 2012 06:00

]]> Windows Server OS Patching http://status.uga.edu/incident?id=10972 http://status.uga.edu/incident?id=10972 Tue, 13 Nov 2012 13:57:28 EST EITS personnel will be applying Microsoft OS patches from Thursday 10:00 pm until Friday 06:00 am. EITS Windows servers, including Active Directory, Blackberry Exchange, WSUS and Kronos may be unavailable during this time. For questions about this or any other EITS service please contact the EITS helpdesk, at helpdesk@uga.edu or 706-542-3106.

Impact On End Users
Very Little User impact is expected.

Actions Being Taken
Monthly security patches will be installed and servers will be rebooted.

Estimated Resolution Time
No Later than 06:00am, most downtimes have been completed by 3:00am in the past.

Start time: 15 Nov 2012 22:00
End time: 16 Nov 2012 06:00

]]> Windows Server OS Patching http://status.uga.edu/incident?id=10622 http://status.uga.edu/incident?id=10622 Sat, 13 Oct 2012 02:14:48 EDT Patching has been completed please contact the helpdesk if assistance is needed.

Start time: 12 Oct 2012 22:00
End time: 13 Oct 2012 10:00

]]> Windows Server OS Patching http://status.uga.edu/incident?id=10622 http://status.uga.edu/incident?id=10622 Wed, 10 Oct 2012 14:40:14 EDT EITS personnel will be applying Microsoft OS patches from Friday 10:00 pm until Saturday 10:00 am. EITS Windows servers, including Active Directory, Blackberry Exchange, WSUS and Kronos may be unavailable during this time. For questions about this or any other EITS service please contact the EITS helpdesk, at helpdesk@uga.edu or 706-542-3106.

Impact On End Users
Very Little User impact is expected.

Actions Being Taken
Monthly security patches will be installed and servers will be rebooted

Estimated Resolution Time
No Later than 10:00am, most downtimes have been completed by 6:00am in the past.

Start time: 12 Oct 2012 22:00
End time: 13 Oct 2012 10:00

]]> Windows Server OS Patching http://status.uga.edu/incident?id=10292 http://status.uga.edu/incident?id=10292 Sat, 15 Sep 2012 03:58:03 EDT Patches have been applied successfully. Please report any problems to the help desk. helpdesk@uga.edu or 706-542-3106

Start time: 14 Sep 2012 22:00
End time: 15 Sep 2012 10:00

]]> Windows Server OS Patching http://status.uga.edu/incident?id=10292 http://status.uga.edu/incident?id=10292 Tue, 11 Sep 2012 15:46:13 EDT EITS personnel will be applying Microsoft OS patches from Friday 10:00 pm until Saturday 10:00 am. EITS Windows servers, including Active Directory, Blackberry Exchange, WSUS and Kronos may be unavailable during this time. For questions about this or any other EITS service please contact the EITS helpdesk, at helpdesk@uga.edu or 706-542-3106.

Impact On End Users
Very Little User impact is expected.

Actions Being Taken
Monthly security patches will be installed and servers will be rebooted.

Estimated Resolution Time
No Later than 10:00am, most downtimes have been completed by 6:00am in the past.

Start time: 14 Sep 2012 22:00
End time: 15 Sep 2012 10:00

]]> Windows Server OS Patching http://status.uga.edu/incident?id=9952 http://status.uga.edu/incident?id=9952 Sat, 18 Aug 2012 05:02:31 EDT Patches have been applied successfully. Please report any problems to the help desk. helpdesk@uga.edu or 706-542-3106

Start time: 18 Aug 2012 00:01
End time: 18 Aug 2012 11:59

]]> Windows Server OS Patching http://status.uga.edu/incident?id=9952 http://status.uga.edu/incident?id=9952 Thu, 16 Aug 2012 13:39:06 EDT EITS personnel will be applying Microsoft OS patches from Saturday 12:01 am until Saturday 11:59 am. EITS Windows servers, including Active Directory, Blackberry Exchange, WSUS and Kronos may be unavailable during this time. For questions about this or any other EITS service please contact the EITS helpdesk, at helpdesk@uga.edu or 706-542-3106.

Impact On End Users
Very Little User impact is expected.

Actions Being Taken
Monthly security patches will be installed and servers will be rebooted.

Estimated Resolution Time
No Later than 11:59am, most downtimes have been completed by 6:00am in the past.

Start time: 18 Aug 2012 00:01
End time: 18 Aug 2012 11:59

]]> Windows Server OS Patching http://status.uga.edu/incident?id=9492 http://status.uga.edu/incident?id=9492 Sat, 14 Jul 2012 09:06:43 EDT The EITS Windows servers have been patched and rebooted.

Start time: 14 Jul 2012 00:01
End time: 14 Jul 2012 11:59

]]> Windows Server OS Patching http://status.uga.edu/incident?id=9492 http://status.uga.edu/incident?id=9492 Thu, 12 Jul 2012 16:56:18 EDT EITS personnel will be applying Microsoft OS patches from Saturday 12:01 am until Saturday 11:59 am. EITS Windows servers, including Active Directory, Blackberry Exchange, WSUS and Kronos may be unavailable during this time. For questions about this or any other EITS service please contact the EITS helpdesk, at helpdesk@uga.edu or 706-542-3106.

Impact On End Users
Very Little User impact is expected.

Actions Being Taken
Monthly security patches will be installed and servers will be rebooted.

Estimated Resolution Time
No Later than 11:59am, most downtimes have been completed by 6:00am in the past.

Start time: 14 Jul 2012 00:01
End time: 14 Jul 2012 11:59

]]> Windows Server OS Patching http://status.uga.edu/incident?id=9052 http://status.uga.edu/incident?id=9052 Sat, 16 Jun 2012 06:22:36 EDT Patches have been applied successfully. Please report any problems to the help desk. helpdesk@uga.edu or 706-542-3106

Start time: 16 Jun 2012 00:01
End time: 16 Jun 2012 11:59

]]> Windows Server OS Patching http://status.uga.edu/incident?id=9052 http://status.uga.edu/incident?id=9052 Wed, 13 Jun 2012 14:44:21 EDT EITS personnel will be applying Microsoft OS patches from Saturday 12:01 am until Saturday 11:59 am. EITS Windows servers, including Active Directory, Blackberry Exchange, WSUS and Kronos may be unavailable during this time. For questions about this or any other EITS service please contact the EITS helpdesk, at helpdesk@uga.edu or 706-542-3106.

Impact On End Users
Very Little User impact is expected.

Actions Being Taken
Monthly security patches will be installed and servers will be rebooted.

Estimated Resolution Time
No Later than 11:59am, most downtimes have been completed by 6:00am in the past.

Start time: 16 Jun 2012 00:01
End time: 16 Jun 2012 11:59

]]> Windows Server OS Patching http://status.uga.edu/incident?id=8522 http://status.uga.edu/incident?id=8522 Sat, 12 May 2012 04:54:58 EDT Windows patching is completed.

Start time: 12 May 2012 00:01
End time: 12 May 2012 06:00

]]> Windows Server OS Patching http://status.uga.edu/incident?id=8522 http://status.uga.edu/incident?id=8522 Tue, 08 May 2012 15:34:33 EDT EITS personnel will be applying Microsoft OS patches from Saturday 12:01 am until Saturday 11:59 am. EITS Windows servers, including Active Directory, Blackberry Exchange, WSUS and Kronos may be unavailable during this time. For questions about this or any other EITS service please contact the EITS helpdesk, at helpdesk@uga.edu or 706-542-3106.

Impact On End Users
Very little user impact is expected.

Actions Being Taken
Monthly security patches will be installed and servers will be re-booted as needed.

Estimated Resolution Time
No later than 11:59am, most down times have been completed by 6:00am in the past.

Start time: 12 May 2012 00:01
End time: 12 May 2012 06:00

]]> Power and HVAC outage http://status.uga.edu/incident?id=8352 http://status.uga.edu/incident?id=8352 Sun, 29 Apr 2012 15:46:00 EDT At approximately 10:30am, Georgia Power corrected the failed main breaker at the substation and electrical service to the Boyd Data Center was restored. HVAC was restored and all services were back online by 12:00pm.

Start time: 29 Apr 2012 09:17
End time: 29 Apr 2012 12:00

]]> Power and HVAC outage http://status.uga.edu/incident?id=8352 http://status.uga.edu/incident?id=8352 Sun, 29 Apr 2012 09:28:01 EDT The data center has suffered a power and HVAC outage due to a failed electrical breaker on the South Campus power grid.

Impact On End Users
Any equipment in the data center not supported by UPS/generator would have suffered an outage, causing service disruptions.

Actions Being Taken
The generator is currently providing power to the data center. The emergency chiller pump is keeping the UPS rooms cool. Fans are being used throughout the data center to displace heat. Physical Plant electrical and HVAC technicians are on the way to assess the problems.

Estimated Resolution Time
Unknown. Georgia Power is working on the problem.

Start time: 29 Apr 2012 09:17
End time: 29 Apr 2012 12:00

]]> Windows Server OS Patching http://status.uga.edu/incident?id=8132 http://status.uga.edu/incident?id=8132 Sat, 14 Apr 2012 04:09:24 EDT Windows Server patches have been applied. Please contact the helpdesk at helpdesk@uga.edu or 706-542-3106 should you encounter any issues.

Start time: 14 Apr 2012 00:01
End time: 14 Apr 2012 11:59

]]> Windows Server OS Patching http://status.uga.edu/incident?id=8132 http://status.uga.edu/incident?id=8132 Tue, 10 Apr 2012 10:16:25 EDT EITS personnel will be applying Microsoft OS patches from Saturday 12:01 am until Saturday 11:59 am. EITS Windows servers, including Active Directory, Blackberry Exchange, WSUS and Kronos may be unavailable during this time. For questions about this or any other EITS service please contact the EITS helpdesk, at helpdesk@uga.edu or 706-542-3106.

Impact On End Users
Very little user impact is expected.

Actions Being Taken
Monthly security patches will be installed and servers will be rebooted as needed.

Estimated Resolution Time
No later than 11:59am, most down times have been completed by 6:00am in the past.

Start time: 14 Apr 2012 00:01
End time: 14 Apr 2012 11:59

]]> Windows Server OS Patching http://status.uga.edu/incident?id=7952 http://status.uga.edu/incident?id=7952 Sat, 24 Mar 2012 04:21:12 EDT Windows Server patches have been applied. Please contact the helpdesk at helpdesk@uga.edu or 706-542-3106 should you encounter any issues.

Start time: 24 Mar 2012 00:01
End time: 24 Mar 2012 11:59

]]> Windows Server OS Patching http://status.uga.edu/incident?id=7952 http://status.uga.edu/incident?id=7952 Fri, 23 Mar 2012 11:05:28 EDT EITS personnel will be applying Microsoft OS patches from Saturday 12:01 am until Saturday 11:59 am. EITS Windows servers, including Active Directory, Blackberry Exchange, WSUS and Kronos may be unavailable during this time. For questions about this or any other EITS service please contact the EITS helpdesk, at helpdesk@uga.edu or 706-542-3106.

Impact On End Users
Very Little user Impact is expected.

Actions Being Taken
Monthly security patches will be installed and servers will be rebooted as needed.

Estimated Resolution Time
No later than 11:59 AM, most downtimes have been completed by 6:00 AM in the past.

Start time: 24 Mar 2012 00:01
End time: 24 Mar 2012 11:59

]]> Windows Server OS Patching http://status.uga.edu/incident?id=7412 http://status.uga.edu/incident?id=7412 Sat, 18 Feb 2012 05:48:22 EST Windows Server patches have been applied. Please contact the helpdesk at helpdesk@uga.edu or 706-542-3106 should you encounter any issues.

Start time: 18 Feb 2012 00:01
End time: 18 Feb 2012 11:59

]]> Windows Server OS Patching http://status.uga.edu/incident?id=7412 http://status.uga.edu/incident?id=7412 Sat, 18 Feb 2012 05:44:28 EST

Start time: 18 Feb 2012 00:01
End time: 18 Feb 2012 11:59

]]> Windows Server OS Patching http://status.uga.edu/incident?id=7412 http://status.uga.edu/incident?id=7412 Thu, 16 Feb 2012 23:30:57 EST EITS personnel will be applying Microsoft OS patches from Saturday 12:01 am until Saturday 11:59 am. EITS Windows servers, including Active Directory, Blackberry Exchange, WSUS and Kronos may be unavailable during this time. For questions about this or any other EITS service please contact the EITS helpdesk, at helpdesk@uga.edu or 706-542-3106.

Impact On End Users
Very Little user Impact is expected.

Actions Being Taken
Monthly security patches will be installed and servers will be rebooted as needed.

Estimated Resolution Time
No later than 11:59 AM, most downtimes have been completed by 6:00 AM in the past.

Start time: 18 Feb 2012 00:01
End time: 18 Feb 2012 11:59

]]> Potential service outages related to network maintenance http://status.uga.edu/incident?id=7232 http://status.uga.edu/incident?id=7232 Sat, 04 Feb 2012 07:05:45 EST The network maintenance has been completed, testing indicates that all services are available.

Start time: 03 Feb 2012 23:00
End time: 04 Feb 2012 07:00

]]> Potential service outages related to network maintenance http://status.uga.edu/incident?id=7232 http://status.uga.edu/incident?id=7232 Fri, 03 Feb 2012 17:10:50 EST Correction: the primary Blackberry/Exchange service will not be shut down, just the secondary BES failover server. This will allow mail to be queued, but mail delivery to devices may be impacted during the network maintenance.

Start time: 03 Feb 2012 23:00
End time: 04 Feb 2012 07:00

]]> Potential service outages related to network maintenance http://status.uga.edu/incident?id=7232 http://status.uga.edu/incident?id=7232 Fri, 03 Feb 2012 15:13:45 EST Due to previously announced Network Engineering maintenance (load balancer and internet connectivity), the following systems might be unavailable for some or all of the maintenance period: Clarity, Degreeworks, IDM, Kronos, MyDrive, MyWeb, MyID /Contact ID, MyUGA portal, On-premises Blackberry Enterprise Service, On-premises Exchange Service, UGA Webhosting, UGA Website

Impact On End Users
Internet connectivity maintenance (23:00 to 7:00) could impact the availability of all services listed. Due the sensitivity of this service, the Exchange/Blackberry service will be shutdown during this time. The load balancer maintenance is not expected to impact any service, but connected systems are listed in the unlikely event that impact is detected.

Actions Being Taken
Since the Exchange/Blackberry service depends heavily on internet connectivity, that service will be shutdown during the internet connectivity maintenance. All other systems are expected to remain available, and no modification to these services will be performed.

Estimated Resolution Time
Administrators will be testing these services upon completion of network maintenance, and will update this announcement once maintenance is complete.

Start time: 03 Feb 2012 23:00
End time: 04 Feb 2012 07:00

]]> Windows Server Patching 01/21/2012 http://status.uga.edu/incident?id=7052 http://status.uga.edu/incident?id=7052 Sat, 21 Jan 2012 05:01:10 EST EITS personnel have completed applying Microsoft OS patches at 5:00am. Active Directory, Blackberry Exchange, WSUS, and Kronos are available. If you experience any problems, please contact the EITS helpdesk, at helpdesk@uga.edu or 706-542-3106.

Start time: 21 Jan 2012 00:01
End time: 21 Jan 2012 05:00

]]> Windows Server Patching 01/21/2012 http://status.uga.edu/incident?id=7052 http://status.uga.edu/incident?id=7052 Thu, 19 Jan 2012 12:46:24 EST EITS personnel will be applying Microsoft OS patches from Saturday 12:01 am until Saturday 11:59 am. EITS Windows servers, including Active Directory, Blackberry Exchange, WSUS and Kronos may be unavailable during this time. For questions about this or any other EITS service please contact the EITS helpdesk, at helpdesk@uga.edu or 706-542-3106.

Start time: 21 Jan 2012 00:01
End time: 21 Jan 2012 05:00

]]> Exchange and Blackberry Maintenance http://status.uga.edu/incident?id=6952 http://status.uga.edu/incident?id=6952 Fri, 06 Jan 2012 22:44:02 EST Maintenance on the on-premise Exchange and Blackberry Enterprise Servers has been completed. If you experience issues following the maintenance please contact the EITS helpdesk at 706-542-3106.

Start time: 06 Jan 2012 18:00
End time: 06 Jan 2012 23:00

]]> Exchange and Blackberry Maintenance http://status.uga.edu/incident?id=6952 http://status.uga.edu/incident?id=6952 Fri, 06 Jan 2012 14:48:28 EST EITS will be performing maintenance on the Exchange and Blackberry services. This work will include installing a new monitoring service, updating DNS entries for the Blackberry domain, and adding an additional fail over server for Blackberry. We expect no disruptions to users during this maintenance window.

Start time: 06 Jan 2012 18:00
End time: 06 Jan 2012 23:00

]]> Partial BES outage for users http://status.uga.edu/incident?id=6882 http://status.uga.edu/incident?id=6882 Fri, 30 Dec 2011 21:19:59 EST The synchronization of communication between servers were disrupted causing the intermittent service outage. We have fixed this problem and all services now function normally. We will continue to monitor to ensure functionality. Expect possible disruptions due to network maintenance.

Start time: 30 Dec 2011 19:04
End time: 30 Dec 2011 20:00

]]> Partial BES outage for users http://status.uga.edu/incident?id=6882 http://status.uga.edu/incident?id=6882 Fri, 30 Dec 2011 19:16:28 EST UGA Blackberry devices are currently experiencing difficulty with service. This service may be localized to Verizon customers. We are investigating the problem and continuing to check the AT&T service. Updates will be posted as soon as it is available.

Start time: 30 Dec 2011 19:04
End time: 30 Dec 2011 20:00

]]> Partial BES outage for users http://status.uga.edu/incident?id=6882 http://status.uga.edu/incident?id=6882 Fri, 30 Dec 2011 19:06:15 EST The system is experiencing technical difficulties and EITS is using all resources to return it to a normal operational status. Currently, there is not an estimated time for the service to be restored. Additional information will be posted here as soon as it is available. We apologize for the inconvenience.

Start time: 30 Dec 2011 19:04
End time: 30 Dec 2011 20:00

]]> Windows Server Patching http://status.uga.edu/incident?id=6652 http://status.uga.edu/incident?id=6652 Tue, 13 Dec 2011 08:38:57 EST EITS personnel will be applying Microsoft OS patches from Saturday 12:01 am until Saturday 11:59 am. EITS Windows servers, including Active Directory, Blackberry Exchange, WSUS and Kronos may be unavailable during this time. For questions about this or any other EITS service please contact the EITS helpdesk, at helpdesk@uga.edu or 706-542-3106.

Start time: 17 Dec 2011 00:01
End time: 17 Dec 2011 11:59

]]> On-Premise Exchange Maintenance http://status.uga.edu/incident?id=6542 http://status.uga.edu/incident?id=6542 Fri, 02 Dec 2011 08:50:09 EST Maintenance will be performed on the systems noted. Expect occasional, possibly prolonged, periods of service disruption during the maintenance window.

Start time: 03 Dec 2011 00:01
End time: 03 Dec 2011 07:00

]]> Windows Server Patching http://status.uga.edu/incident?id=6342 http://status.uga.edu/incident?id=6342 Fri, 11 Nov 2011 10:30:36 EST

Start time: 12 Nov 2011 00:01
End time: 12 Nov 2011 07:00

]]> Windows Server Patching http://status.uga.edu/incident?id=6342 http://status.uga.edu/incident?id=6342 Fri, 11 Nov 2011 10:28:12 EST EITS personnel will be applying Microsoft OS patches from Saturday 12:01 am until Saturday 11:59 am. EITS Windows servers, including Active Directory, Blackberry Exchange, WSUS and Kronos may be unavailable during this time. For questions about this or any other EITS service please contact the EITS helpdesk, at helpdesk@uga.edu or 706-542-3106.

Start time: 12 Nov 2011 00:01
End time: 12 Nov 2011 07:00

]]> Windows Server Patching http://status.uga.edu/incident?id=5982 http://status.uga.edu/incident?id=5982 Sat, 22 Oct 2011 05:57:39 EDT Patches applied successfully. Clients notified. Please contact the helpdesk may you need assistance.

Start time: 22 Oct 2011 00:01
End time: 22 Oct 2011 06:05

]]> Windows Server Patching http://status.uga.edu/incident?id=5982 http://status.uga.edu/incident?id=5982 Thu, 20 Oct 2011 16:49:23 EDT EITS personnel will be applying Microsoft OS patches from Saturday 12:01 am until Saturday 11:59 am. EITS Windows servers, including Active Directory, Blackberry Exchange, WSUS and Kronos may be unavailable during this time. For questions about this or any other EITS service please contact the EITS helpdesk, at helpdesk@uga.edu or 706-542-3106.

Start time: 22 Oct 2011 00:01
End time: 22 Oct 2011 06:05

]]> Blackberry service http://status.uga.edu/incident?id=5852 http://status.uga.edu/incident?id=5852 Fri, 14 Oct 2011 08:46:14 EDT RIM has announced that Blackberry services have been restored. UGA Blackberry devices are functioning as normal, but EITS personnel will continue to monitor to ensure ongoing service.

Start time: 12 Oct 2011 09:40
End time: 14 Oct 2011 08:45

]]> Blackberry service http://status.uga.edu/incident?id=5852 http://status.uga.edu/incident?id=5852 Thu, 13 Oct 2011 08:21:57 EDT RIM is reporting that the Blackberry service is beginning to be restored to normal but to expect some delays as backlogs in data are cleared. EITS personnel have confirmed that UGA devices are seeing improved message responses at this time. We will continue to keep you informed of updates to this service as they become available.

Start time: 12 Oct 2011 09:40
End time: 14 Oct 2011 08:45

]]> Blackberry service http://status.uga.edu/incident?id=5852 http://status.uga.edu/incident?id=5852 Wed, 12 Oct 2011 09:48:21 EDT We are aware of service interruptions including but not limited to mail delivery and internet browsing on some UGA Blackberry devices. EITS staff are investigating the issue. At this time, it appears to be service disruptions reported by the Blackberry service provider RIM. We will be provide more information as it becomes available.

Start time: 12 Oct 2011 09:40
End time: 14 Oct 2011 08:45

]]> Windows Server Patching http://status.uga.edu/incident?id=5642 http://status.uga.edu/incident?id=5642 Thu, 22 Sep 2011 14:52:14 EDT EITS personnel will be applying Microsoft OS patches. EITS Windows servers, including Active Directory, Blackberry Exchange, WSUS and Kronos may be unavailable during this time. For questions about this or any other EITS service please contact the EITS helpdesk, at helpdesk@uga.edu or 706-542-3106.

Start time: 24 Sep 2011 00:01
End time: 24 Sep 2011 07:00

]]> Windows Server Patching http://status.uga.edu/incident?id=5101 http://status.uga.edu/incident?id=5101 Thu, 11 Aug 2011 15:39:32 EDT

Start time: 15 Aug 2011 05:00
End time: 15 Aug 2011 07:00

]]> Windows Server Patching http://status.uga.edu/incident?id=5101 http://status.uga.edu/incident?id=5101 Thu, 11 Aug 2011 15:38:26 EDT EITS personnel will be applying Microsoft OS patches. EITS Windows servers, including Active Directory, Blackberry Exchange, WSUS and Kronos may be unavailable during this time. For questions about this or any other EITS service please contact the EITS helpdesk, at helpdesk@uga.edu or 706-542-3106.

Start time: 15 Aug 2011 05:00
End time: 15 Aug 2011 07:00

]]> Blackberry / Exchange Services http://status.uga.edu/incident?id=4872 http://status.uga.edu/incident?id=4872 Wed, 27 Jul 2011 08:48:07 EDT The system is experiencing technical difficulties and EITS is using all resources to return it to a normal operational status. Currently, there is not an estimated time for the service to be restored. Additional information will be posted here as soon as it is available. We apologize for the inconvenience.

Start time: 27 Jul 2011 08:46
End time: 27 Jul 2011 14:45

]]> Windows Server Patching http://status.uga.edu/incident?id=4771 http://status.uga.edu/incident?id=4771 Fri, 15 Jul 2011 14:02:11 EDT EITS personnel will be applying Microsoft OS patches. EITS Windows servers, including Active Directory, Blackberry Exchange, WSUS and Kronos may be unavailable during this time. For questions about this or any other EITS service please contact the EITS helpdesk, at helpdesk@uga.edu or 706-542-3106.

Start time: 18 Jul 2011 05:00
End time: 18 Jul 2011 07:00

]]> Exchange/blackberry server maintenance http://status.uga.edu/incident?id=4681 http://status.uga.edu/incident?id=4681 Fri, 01 Jul 2011 15:35:44 EDT Maintenance will be performed on the systems noted. Expect occasional, possibly prolonged, periods of service disruption during the maintenance window.

Start time: 05 Jul 2011 05:00
End time: 05 Jul 2011 07:00

]]> Window Server Patching http://status.uga.edu/incident?id=4482 http://status.uga.edu/incident?id=4482 Wed, 15 Jun 2011 15:42:02 EDT EITS personnel will be applying Microsoft OS patches. EITS Windows servers, including Active Directory, Blackberry Exchange, WSUS and Kronos may be unavailable during this time. For questions about this or any other EITS service please contact the EITS helpdesk, at helpdesk@uga.edu or 706-542-3106.

Start time: 21 Jun 2011 05:00
End time: 21 Jun 2011 07:00

]]> Window Server patching http://status.uga.edu/incident?id=4472 http://status.uga.edu/incident?id=4472 Wed, 15 Jun 2011 15:40:46 EDT EITS personnel will be applying Microsoft OS patches. EITS Windows servers, including Active Directory, Blackberry Exchange, WSUS and Kronos may be unavailable during this time. For questions about this or any other EITS service please contact the EITS helpdesk, at helpdesk@uga.edu or 706-542-3106.

Start time: 20 Jun 2011 05:00
End time: 20 Jun 2011 07:00

]]>